Partner Integration Desk
  1. Partner Integration Desk
  2. Partner Integration Desk

Partner Integration Desk

  • 🔗New EDI Interface

    Set up a new interface, Change existing integration interface
  • 🛠️ Support

    Ask a question
Powered by Jira Service Management
{"xsrfToken":"f62cfc7b94408031ca87a448c93d7e47f6dc5706_lout","branding":{"id":"1004","key":"pid","name":"Partner Integration Desk","portalBaseUrl":"/servicedesk/customer/portal/1004"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/8141cc37-366f-4fa2-a276-602b4e2f8300/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJjZDQwMWEyNS00MzY5LTQyNDktYTA0ZC04MDdjN2E0YWFhOGIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjgxNDFjYzM3LTM2NmYtNGZhMi1hMjc2LTYwMmI0ZTJmODMwMCI6WyJyZWFkIl19LCJleHAiOjE3NDc1NDQ5MDEsIm5iZiI6MTc0NzU0NDMwMX0.irPrA1A4LE0rjdqwda_aFsdNsPfqI5gV4iUyAenCf7c&client=cd401a25-4369-4249-a04d-807c7a4aaa8b&mode=fit","logoId":"8141cc37-366f-4fa2-a276-602b4e2f8300","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Integration Help Center","sharedPortalName":"Partner Integration Desk","translations":{"en-US":{"helpCenterTitle":"Welcome to the Integration Help Center","sharedPortalName":"Partner Integration Desk","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#4183d0","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file//image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJjZDQwMWEyNS00MzY5LTQyNDktYTA0ZC04MDdjN2E0YWFhOGIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOiI6WyJyZWFkIl19LCJleHAiOjE3NDc1NDQ5MDEsIm5iZiI6MTc0NzU0NDMwMX0.g3uFHuectQ7qAVutzN_s4vAgHvFwStt9iLDeuYiP0sc&client=cd401a25-4369-4249-a04d-807c7a4aaa8b&height=300&mode=fit","bannerMediaApiFileId":"","useDefaultBanner":false,"isBannerAvailable":true,"topBarColor":"#ffffff","topBarTextColor":"#172B4D","hasTopBarBeenSplit":true},"portal":{"id":"1004","key":"pid","projectId":19759,"serviceDeskId":1004,"name":"Partner Integration Desk","description":"","portalBaseUrl":"/servicedesk/customer/portal/1004","reqTypes":[{"id":"1013","name":"Ask a question","descriptionHtml":"","callToAction":"Ask a question","introHtml":"<p>Have a question? Submit it here.</p>","icon":30149,"iconUrl":"https://jiradg.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/30149","groups":[1010],"key":""},{"id":"1018","name":"Change existing integration interface","descriptionHtml":"","callToAction":"Change existing integration interface","introHtml":"<p>Provide support for partners during the integration process with our system.</p>","icon":30069,"iconUrl":"https://jiradg.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/30069","groups":[1009],"key":""},{"id":"1052","name":"Set up a new interface","descriptionHtml":"","callToAction":"Set up a new interface","introHtml":"<p>Provide support for partners during the integration process with our system.</p>","icon":30077,"iconUrl":"https://jiradg.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/30077","groups":[1009],"key":""},{"id":"1054","name":"Connection Issue for existing interface","descriptionHtml":"","callToAction":"Connection Issue for existing interface","introHtml":"<p>Submit a request or report a problem.</p>","icon":31591,"iconUrl":"https://jiradg.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/31591","groups":[],"key":""},{"id":"1014","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":30127,"iconUrl":"https://jiradg.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/30127","groups":[],"key":""},{"id":"1055","name":"Improvement","descriptionHtml":"","callToAction":"Improvement","introHtml":"","icon":30139,"iconUrl":"https://jiradg.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/30139","groups":[],"key":""}],"reqGroups":[{"id":1009,"name":"\uD83D\uDD17New EDI Interface"},{"id":1010,"name":"\uD83D\uDEE0️ Support"}],"orderMapping":{"1009":[1052,1018],"1008":[1013],"1010":[1013]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"dc26c1dc-801f-387b-896e-744177548e1b","appLinkName":"","appLinkUrl":"","spaceKey":"PI","spaceName":"Partner Integration","spaceUrl":"","isServer":false},"labels":[],"projectKey":"PID","serviceDeskId":1004,"kbLinkDomainURLs":["https://jiradg.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":1004,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"PID","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJjZDQwMWEyNS00MzY5LTQyNDktYTA0ZC04MDdjN2E0YWFhOGIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xOTc1OSI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDc1NDU1MDEsIm5iZiI6MTc0NzU0NDMwMX0.B-3I6mfvUWTLdKG3j6JICPphEzAlOknxE5aQLB8J9WY","targetCollection":"upload-project-19759","endpointUrl":"https://api.media.atlassian.com","clientId":"cd401a25-4369-4249-a04d-807c7a4aaa8b","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[]}},"sharedPortal":{"name":"Partner Integration Desk","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://jiradg.atlassian.net/wiki","kbLinkDomainURLs":["https://jiradg.atlassian.net"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}
{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=jiradg","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"f62cfc7b94408031ca87a448c93d7e47f6dc5706_lout","baseUrl":"https://jiradg.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://jiradg.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"31457280","gravatarEnabled":false,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"cd401a25-4369-4249-a04d-807c7a4aaa8b","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"a0656129d47645589daa33af75896500","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":true,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":true,"helpCenterCustomizationEnabled":true},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}